Route Supervisor
Where
- North Las Vegas, NV
What you'll be doing
- The Route Supervisor is responsible for the direct supervision of all drivers and helpers within a division to ensure complete route coverage and prompt and courteous customer service for customer waste removal services. The Route Supervisor responds to customer inquiries regarding missed or additional pick-ups and may also interact with local, municipal or state government employees regarding waste removal services. Supervises a group of drivers and helpers within a designated division to ensure routes are being serviced in a timely and courteous manner; plan routes and schedule drivers and helpers to manage labor hours and disposal tons; ensure sufficient daily staffing levels. Responsible for hiring, scheduling, coaching, performance management and other supervisor-related actions. Respond to customer inquiries, special requests or customer service issues; resolve missed pick-ups or requests for additional service; may also interact with local, municipal or state government employees regarding waste removal services. Performs route audits to ensure safe and efficient procedures are followed; identify possible training needs; complete ReSOPs in accordance with established schedules and coach drivers and helpers. Coordinates with accounts receivable, customer service and sales concerning changes in customer service levels; coordinates with maintenance shop concerning vehicle repairs. Approve time sheets and completed route sheets for driver and helper pay calculations; maintain and review logs for department of transportation hours worked and other required records. Ensures continued compliance and adherence to company policies and procedures with respect to operations and safety requirements. Assists in accident and/or injury investigations, or property damage claims to ensure timely reporting and resolution. May be required to drive route vehicles on a limited basis to cover staff shortage or missed pick up. Performs other job-related duties as assigned.
What your background should be
- Minimum of 3 years of prior experience driving heavy commercial trucks. Class A or B commercial driving license with air brakes endorsement. Minimum of 2 years of experience in a supervisory role. Good customer services skills to meet and exceed customer expectations; acts in a professional, courteous and cooperative manner toward customers and co-workers; works with a sense of honesty and trustworthiness. Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner. Good follow through ability; adheres to work schedule and follows through on challenges as they arise. Ability to adhere to Company policies and rules set forth; promotes the company safety standards; does not take inappropriate risks. Maintains a feeling of pride in work; strives to achieve all goals.
Required Schooling / Training
- High School diploma or GED.
Who is the client company
- This is a waste management company.
- If you are interested in this position, send your resume to apply@kochdavis.com
