Supervisor

Where

Pittsburgh, PA

What you'll be doing

Report to the unit manager and will lead a middle office client service delivery team. Supervise a team of up to 8 service delivery specialists and ensure the delivery of middle office services in accordance with client service level agreements, company and departmental policies and procedures, and in line with market practices. Keeping the IBOR accounting, securities and cash transaction capture and enrichment, trade support, securities settlement, client and third-party query management, securities and account reconciliations, portfolio valuations, financial statement production, reporting, new account set-up, asset transfer support, cash management support and fee billing. Primary duties include personnel management, staff training and development, resource planning, hiring, on-boarding of new staff, supervision of day to day operations, operations leadership, operational risk management, performance measurement of staff, service quality of the team, execution of workflow and control enhancements, on-boarding of new business, and the execution of project deliverables. Responsible for maintaining effective operating procedures and controls for the team, fostering a continuous process improvement culture and maintaining key performance indicators and risk control self assessments for the team. Will also partner with the relationship and client service teams to address client issues, needs and new business requirements.

What your background should be

5+ years of industry experience. Management experience preferred. Excellent verbal and written communication skills required. PC knowledge required.

Required Schooling / Training

Bachelors degree

Who is the client company

This is an American multinational banking and financial services corporation.

If you are interested in this position, send your resume to apply@kochdavis.com