Product Repair Services

What you'll be doing: Responsible for providing positive frontline contact with the customer, determining and meeting customer needs, providing customer assistance and support, and ensuring that customers parts. Provides knowledgeable and courteous customer service. Attains personal sales goals through adherence to the customer enthusiasm selling process. Maximizes selling potential of every transaction. Supports company profitability in selling carry-in repair via the carry-in process. Adheres to all company policies and procedures. Adheres to ISO standards and policies. Demonstrates an understanding of and commitment to the selling techniques of creating customer enthusiasm. Demonstrates empowerment to ensure total customer satisfaction. Takes ownership of sales floor merchandise presentation. Performs opening and closing responsibilities under request of the manager. Performs multiple duties, including, but not limited to cleaning, stocking, signing, shipping and receiving, and parts inventory control. Promotes protection agreement sales and the achievement of the protection agreement sales standard. Maximizes revenue opportunities. Performs other duties as assigned.

What your background should be: 0 to 1 years of experience. Knowledge of LCD and plasma products, surround sound systems, and digital cameras is needed in some but not all locations. Advanced knowledge of new technology. Knowledge of appliances, air conditioners, cleaners and lawn & garden products, including sales skills and parts knowledge. Ability to provide knowledgeable, courteous, and professional customer service. Ability to convey a positive image of the company in all actions and behaviors.

Who is the client company: This is a multinational holding and large retailer company contains; chain of American department stores.; If you are interested in this position, send your resume to apply@kochdavis.com