Customer Service Associate

Where

Chicago, IL

What you'll be doing

The customer service associate will be a part of successful and growing retail banking organization. As a customer service associate, the candidate will be essential part of the client experience on the floor, coordinating with every member of a first rate branch bank staff. S/he will gain the satisfaction of knowing that s/he is meeting customer needs by providing personable, quick service. This position shall report to the branch manager. The applicant will perform high level of customer contact, and draw product knowledge, cash handling experience, and service training. The incumbent will spend time on the teller line and other times at a sales and service desk. This position will convey features of the company products to customers and then refer them to the appropriate branch professional for further assistance. This role will perform other tasks as assigned.

What your background should be

The successful candidate with some cash handling experience is required. At least 2 years of customer service experience in a financial service, sales or retail industry is preferred. Prior experience in being evaluated by customers is preferred. S/he should have the ability to multitask, excellent interpersonal skills and professional manner, strong written and verbal communication skills, computer skills to include ability to work in windows based applications. The incumbent should be able to lift heavy coin as well as stand on feet for a long period, and able to work evenings and weekends depending on branch needs is required.

Required Schooling / Training

High school diploma, GED, or equivalent is required

Who is the client company

The client company is one of the nations largest diversified financial services organizations.

If you are interested in this position, send your resume to apply@kochdavis.com