Process Redesign Consultant
Where
- Chicago, IL
What you'll be doing
- The process redesign consultant leads process transformation pursuits by establishing a link between the process improvement initiatives and business strategy and partners with the business to prioritize high impact opportunities. S/he defines process redesign scope, objectives and deliverables to develop the project charter, timeline, and resource needs. Aligns the business partner, and team members to the project approach, respective roles, and responsibilities and how to measure project success. The candidate manages the process transformation projects by leading definition process assessment, and redesign activities. Facilitates workshops, synthesizes and summarizes issues, defines gaps between current and future state, develops solution recommendations and supporting business cases. Takes lead role in the development of solution deployment plan. Partners with all involved parties (e.g. business area, HR, IT) to ensure smooth solution deployment. Develops business process design methodology, tools, techniques, and reporting standards to support assessment, redesign, and implementation of processes, impacted roles and related measurements. Identifies tools and methods to support the planning, execution and value measurement of continuous improvement programs, recommends, and oversees development of process deliverables. Leads process assessment and redesign sessions and activities, synthesizes and summarizes issues, and develops solution recommendations. Coaches and mentors team members and business partners on concepts and value proposition of business process management. Serves as mentor for the organization and helps to create an atmosphere of continuous improvement throughout the company. The incumbent evaluates alternative training programs. Conducts knowledge sharing and project team based training. The applicant performs additional duties as assigned.
What your background should be
- Qualified candidate should have minimum 7 years of related work experience including 5 years of experience in designing and deploying processes or improving existing processes. Typically 4 to 5 years of project management experience and 4 to 5 years of experience developing and conducting executive level presentations. The candidate should have knowledge of the insurance industry as well as understanding of the company products, services, goals, and objectives. S/he should have solid analytical, organizational, and planning skills, solid business process analysis and redesign skills, strong communication, interpersonal and presentation skills both verbal and written, and strong leadership skills. The applicant should have the ability to interpret financial and statistical reports, ability to work on multiple projects concurrently, and ability to manage moderately complex projects. The incumbent should have technical knowledge of business process fundamentals (e.g. process work-breakdown-structure, workflow), assessment and redesign methodology, business process management concepts and practices, and knowledge of change management principles and methods.
Required Schooling / Training
- Bachelor degree in a related discipline or equivalent
Who is the client company
- This is a non-profit institution, which conducts high-level, in-depth research and analysis to inform the important work of public sector decision makers.
- If you are interested in this position, send your resume to apply@kochdavis.com
