Desktop Support Engineer

What you'll be doing: Desktop support professional will support the computing, telephony and network connection needs of employees of which include retail, business office and call center operations. The person will be responsible for quick resolution to trouble-tickets to address problems as well as customer service requests (CSRs) related to technology requests. This position is responsible for performing technical administration and analysis duties in support of various network and hardware/software operations management activities. The incumbent demonstrates the ability to work independently, and typically requires moderate supervision on new tasks only. Candidate must be able to perform break/fix, replacements, asset/inventory management as well as troubleshoot network connectivity, hardware/software issues and active directory.

What your background should be: At least 3+ years of information systems experience. Minimum of 4+ years experience supporting Microsoft Windows and Office applications troubleshooting. Minimum 4+ years on the job experience with networking in the TCP/IP LAN/WAN environment.

Required Schooling / Training: Bachelor degree in computer science/information systems preferred.

Who is the client company: This client company provides wireless services.; If you are interested in this position, send your resume to apply@kochdavis.com