Service Coordinator

What you'll be doing: The service coordinator is expected to oversee and perform a variety of duties in the coordination of scheduling service for clients. The candidate has to maintain an exceptional communication and organization skills for interacting with company staff, clients, and care provider. Candidate need to enjoy working in a fast paced team oriented environment. The service coordinator will participate in selection of train and supervise staff coordinator that oversees scheduling for all clients and answer each incoming call in a friendly, professional and knowledgeable manner. S/he will provide new client inquires over the phone in a knowledgeable manner; coordinate caregiver schedules on a daily basis and also monitor, mediate, and log both client and caregiver activity and follow up on caregiver assignments and client service. Additionally, the ideal person will coordinate and maintain monthly client schedules; participate in quarterly caregiver meetings.

What your background should be: The successful candidate with some scheduling, staffing and management experience is preferred. The candidate must be computer literate with windows experience and mastery. S/he must able to effectively communicate English orally and written. The incumbent must be US citizen or permanent resident alien. The individual must have valid Texas driving license.

Who is the client company: This is a healthcare staffing service organization.; If you are interested in this position, send your resume to apply@kochdavis.com