Network Support Engineer

What you'll be doing: Provide tier II/tier III support for network systems and infrastructure. Provide leadership in voice and data network problem determination efforts. Provide planning and vendor oversight for network change activity. Operate and improve services in accordance with business needs, priorities and SLAs. Drive process improvements and procedures that will improve overall network service delivery to the customer. Ensure uniformity of network service delivery and attainment of all business and customer objectives. Develop improved processes to improve network reliability and availability. Provide periodic performance reports for review with management providing input on improvements and quality initiatives.

What your background should be: At least 5 years experience in all phases of infrastructure network management or its equivalent in education and work experience. Prior experience with a large enterprise network, preferably in the healthcare sector. Minimum of either CCNA or JNCIA certification. Knowledge of layer-2 network design and protocols including frame-relay, ATM, Ethernet, SONET, and frame relay and multicast. Experience with routing protocols including OSPF, ISIS, BGP, Multicast, RSVP/LDP, MPLS in a service orovider environment.

Required Schooling / Training: Bachelor degree or higher strongly preferred in computer science or a related discipline.

Who is the client company: This is a global health services organization that provides medical, disability, life and accident insurance and related products and services.; If you are interested in this position, send your resume to apply@kochdavis.com