Patient Access Team Lead

Where

San Antonio, TX

What you'll be doing

Staff and order supplies according to budget guidelines and department needs. Maintain QA statistics (including patient wait times, etc.) and report results to supervisor. Oversee the daily activities of the registration area to insure department standards are met. Assists supervisor in educating registration staff of any changes pertinent to their roles. When appropriate, relieve staff members during employee sick/vacation time. Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits and payment of services from legally responsible patients. Work closely and professionally with nursing and ancillary departments in effort to maintain a teamwork approach. Excel in all functions performed by patient representatives. Collect/request deposits and copays. Assume on-call responsibilities to insure adequate staffing and problem-solving. Register all patient types. Assists in resolving patient concerns. Assist supervisor to insure all personnel department policies and procedures are followed. Act in capacity of supervisor in his/her absence, and inform supervisor of all issues upon his/her return. Maintains effectiveness of patient flow. Other duties as assigned.

What your background should be

3 years patient access experience preferred.

Required Schooling / Training

High school diploma or GED required.

Who is the client company

Concern about healthcare services.

If you are interested in this position, send your resume to apply@kochdavis.com