Customer Service Representative
Where
- Ann Arbor, MI
What you'll be doing
- Provide functional assistance and coordination of assignments with RTS to ensure equipment services are provided in a time frame consistent with department goals. Verify insurance coverage, obtain eligibility and benefit information. Explain coverage and co-pays to the patient or referral sources as appropriate. Obtain and process pricing quotations from various manufacturers. Assist authorization PSA with required documentation for order processing. Coordinate the scheduling of equipment deliveries, pickups and in-home patient equipment set-ups.
What your background should be
- Ability to manage multiple functions simultaneously. Excellent interpersonal skills. Working knowledge of computers. Good working knowledge of medical terminology. Experience in working with health care professionals is preferred. Experience in complex rehabilitation technology is desired.
Required Schooling / Training
- High school diploma required.
Who is the client company
- Concern about educational services.
- If you are interested in this position, send your resume to apply@kochdavis.com
