Senior Data Entry Representative

Where

Findlay, OH

What you'll be doing

Communicate professionally with clients when I-9 system questions or problems arise. Maintain a standard level of call volume based on average team volumes. Actively participate in the effort of reducing the abandon call rates. Apply knowledge of products, services, and procedures to properly assist the clients. Maintain thorough knowledge of continuously changing legal requirements. Perform fast and accurate data entry of all paper I-9s for electronic conversion. Participate in special projects and cross training as requested. Perform other duties as assigned.

What your background should be

Good keyboard skills and basic computer literacy are required; typing minimum 40wpm. Minimum one year of experience as a customer service representative. Must be detail-oriented, able to manage time and be flexible in handling multiple tasks. Possess the ability to learn, apply and teach required procedures appropriately. Strong oral and written communication skills and professional telephone etiquette.

Required Schooling / Training

High school diploma

Who is the client company

This is an American provider of business outsourcing solutions.

If you are interested in this position, send your resume to apply@kochdavis.com