Responsible for all aspects of patient appointment scheduling, insurance verification, creation of new patient charts and maintenance of patient records in accordance to company compliance policies, scanning and filing patient documents, ensuring complete and accurate information, managing incoming phone calls, timely completion of all assigned tasks. Provides administrative support for all aspects of closing a patient visit including obtaining insurance authorization. Reviews charge information to ensure accuracy per payer requirements, makes corrections as needed. Manages services in progress and updates to accounts receivable (AR) once items are delivered, maintaining AR levels over 120 days at or below target level. Responsible for reviewing claim edits and resolving them, working claim rejections and denials, performing voids and corrections as necessary. Manages the accounts receivable and collections process; timely completion of all assigned tasks. Assumes responsibility for maintaining company mandated collection standards. Prepares outstanding accounts reports and gathers credit and/or reference information. Manages both the internal bad debt process and the external collection agency process for private pay accounts. Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports. Resolves outstanding invoice problems from past due accounts. Responds to inquiries from customers or external collection resources. May place calls or send messages to those with unresolved issues.
What your background should be
Minimum two to four years office administrative experience required. Experience in a medical office preferred. Some positions may require candidates to be bilingual in Spanish. Personal attributes results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Resourceful team player who excels at building trusting relationships with patients, referral sources, and colleagues. Personable office professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse population in multicultural settings. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects in a fast paced environment. Strong interpersonal, oral (including telephone) and written communication skills.
Required Schooling / Training
Associate degree preferred.
Who is the client company
Concern about hospital and healthcare services.
If you are interested in this position, send your resume to apply@kochdavis.com
