Manager, Direct Sales

Where

West Warwick, RI

What you'll be doing

Creates and develops a strong sales culture through effective leadership and vision. Selects, manages and develops high performance sales teams that sell across all product lines. Ensures appropriate staffing and labor mix. Monitors and analyzes sales performance, and takes accountability for driving improvements in sales revenue growth, sales productivity, sales quality and optimization of customer satisfaction. Drives alignment, consistency, and cohesiveness in people practices, direct sales activities and overall performance management to achieve personal and department goals. Establishes and leverages strong business alliances with key internal and external partners to maximize channel effectiveness. Develops team members to promote career pathing and succession planning. Analyzes competitive market trends, coordinates and communicates with other departments to determine appropriate response. Ensures overall financial and non-financial performance goals are met or exceeded and departmental headcount is optimized. Organizes and plans day to day strategies of sales team to ensure maximum productivity. Develops and provides performance feedback to direct reports in order to achieve all sales goals and promote individual and team development. Effectively resolves complex customer complaints concerning all areas of the company in a win-win fashion by building rapport and using creative problem-solving skills. Communicates all current and upcoming sales and marketing plans/strategy to sales team. Supports, effectively communicate and executes on new initiatives. Conducts performance reviews for all direct reports. Provides critical leadership to insure proper communication and workflow among sales team and internal business partners.

What your background should be

7+ years of experience required in related field. Requires strong knowledge of Microsoft Word, Excel, PowerPoint, and proficient with technical applications. Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout organization. Experience in telecommunications industry desired. Technical certification in related discipline strongly desired.

Required Schooling / Training

BS/BA degree

Who is the client company

The company provides digital cable television, telecommunications and home automation services.

If you are interested in this position, send your resume to apply@kochdavis.com