Guest Services Representative
Where
- Petaluma, CA
What you'll be doing
- Responsible for representing company to customers by providing high quality, efficient service. Responsible for maintaining a professional physical appearance of company guest services including marketing materials; signage, displays, etc. and ensuring that all displayed information is current and relevant. Ability to respond to customer inquiries and advise on the appropriate resolution. Manages own daily finances of initiatives sold at company guest services. Implements and follows all cash handling procedures per corporate guidelines for the POS and all company income-generating initiatives. Knowledgeable about all aspects of SBV corporate and partner programs in order to ensure products and programs are sold to customers with flawless execution. Serves as a liaison to tenants in communicating SBV and local marketing initiatives including but not limited to company gift cards and payment product program. Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center projects and achieve the center goals. Maintains confidentiality and follows the code of ethics.
What your background should be
- 1-2 years of customer service/sales background. Ability to spend 100% of his/her time on their feet when providing services to all internal and external customers. Ability to effectively perform multiple tasks for up to 5 hours at a time. Strong selling background, general mathematical aptitude, computer literacy in applicable software, strong communication skills and must be multi-task oriented. Must be at least 18 years of age.
Required Schooling / Training
- High school diploma
Who is the client company
- This is an American commercial real estate company.
- If you are interested in this position, send your resume to apply@kochdavis.com
