Customer Service Representative

Where

Spokane, WA

What you'll be doing

The customer service representative provides customer service to a variety of customers over the telephone. Responsible for writing new business and servicing existing clients. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles calls and correspondence that are predominantly routine but may require some deviation from standard procedures. Performs other duties as assigned by management if required.

What your background should be

Minimum 1 year of customer service experience is required. Good verbal communication skills. Ability to read, write and comprehend the English language or Spanish language. Ability to effectively document and present information both in one on one and small group situations to management, customers.

Required Schooling / Training

High school diploma.

Who is the client company

This is a US-based global insurance brokerage and risk management services firm.

If you are interested in this position, send your resume to apply@kochdavis.com