Store Manager

What you'll be doing: Interview, hire and make necessary discipline decisions, including terminations, for store personnel. Inspire and engage employees by motivating team to succeed. Develop employees for growth and promotion by delegating appropriate responsibilities and inspecting completion. Develop and execute individual development plans for store personnel. Observe and coach employees to provide feedback around sales technique effectiveness and providing excellent customer service. Conduct On the spot coaching (ICAN). Ensure personnel adhere to the code of business conduct. Resolve quickly any rep or store level fraud issues. Resolve or escalate appropriately any billing or service issues.

What your background should be: Two years of sales/customer service experience in telecommunications or related industry. Excellent sales skills and demonstrated ability to meet or exceed performance standards. Ability to motivate and lead direct reports. Ability to work flexible hours, including evenings, weekends and holidays. Report fraudulent activity to district manager. Ability to operate a personal computer, wireless equipment, copier and fax. Effective communication, presentation and interpersonal skills. Strong organizational skills with attention to detail. Ability to work at multiple locations within district preferred.

Who is the client company: This is one of the most influential franchise operations in the nation.; If you are interested in this position, send your resume to apply@kochdavis.com