Service Administrator

Where

Phoenix, AZ

What you'll be doing

Maintain service net planner with PMs campaigns, repairs from drive-ins, call-ins, and 24/7 calls, and off lease/on lease. Start R/O, schedule pick-ups and vendor outside work. Respond to customer inquiries regarding billing and scheduling. Greet customers at the location and assists customers via phone and e-mail. Assist with parts inventories and cycle counts, procurement, storage and billing. Complete yard checks and/or safety inspections. Assist with shop administrative processes and run reports as scheduled. Complete repair orders, fuel analysis, and all paperwork involved in daily office procedures. Recording attendance of shop personnel. Ordering supplies, mailing, and scheduling. Accident reporting and administration. Prepares, issues, and sends out receipts, bills, policies, invoices, warranties, statements, and checks. Operates computer terminal to input and retrieve data. Opens and routes incoming mail, answers correspondence, and prepares outgoing mail. Other projects and tasks as assigned by supervisor.

What your background should be

2 years of experience in shop administration. 2 years of customer service experience. Proficient skill with MS Office software. Excellent phone skills. Excellent verbal communication skills. Work the required schedule; work at the specific location required.

Required Schooling / Training

Who is the client company

Concern about logistics and supply chain services.

If you are interested in this position, send your resume to apply@kochdavis.com