Conference Services Manager

Where

Berkeley, CA

What you'll be doing

Plan, sell, up-sell and detail the program with the client including: verification and modification of space and rooms requirements, times, equipment, menus, themes, decorations, special needs, business services, audio visual, etc. Manage function details and related activities to ensure that program requirements are satisfied. Anticipate and handle customer complaints and/or problems to ensure quality product deliver, customer satisfaction. Attend internal meetings, (i.e. forecast, menu review, department, pre-cons, operational department pre-shift, etc.), interface with all hotel departments and prepare the appropriate resumes and paperwork to communicate client needs both internally and externally. Banquet event orders (BEOs), delphi reports and input as instructed, correspondence, and analysis relative to group activity (i.e. activity checklist, call reports, forecast evaluations, menu proposals, written customer correspondence, resume, report of convention, and internal memos or communications). Participate in development and measurement of personal and team goals and action plans. Complies with all Federal and State employment laws and regulations. Performs other duties as directed, developed or assigned.

What your background should be

Required Schooling / Training

Associate degree

Who is the client company

Concern about hospitality services.
If you are interested in this position, send your resume to apply@kochdavis.com