Social Work Care Manager
Where
- Boston, MA
What you'll be doing
- Utilizes motivational interviewing techniques, systems theory, change theory, acceptance and commitment approaches, patient activation and psycho-education to engage members in care management. Supports and enhances the members capacity to self-manage by detecting underlying mental/behavioral health issue impacting general health. Establishes and maintains effective working relationships with members, social service agencies and other members of the interdisciplinary team. Maintains flexibility and adjusts approach to the needs of the team. Assists the member when necessary in placing calls, completing applications and advocating for available supports/services. Provides or arranges for resources necessary to meet members psychosocial needs. Promotes and encourages member collaboration with the primary care provider, other health care providers and social service agencies. Facilitates interdisciplinary consultation on members behalf through participation in rounds, team meetings and clinical reviews. Complies with established metrics for performance and adheres to documentation and work flow standards. Completes documentation in the medical management information system in a timely manner and in keeping with, internal policy and accreditation standards. Maintains HIPAA standards and confidentiality of protected health information.
What your background should be
- 2 years of experience working with individuals with complex medical/behavioral and/or psychosocial needs. Ability to establish and maintain effective working relationships with members, social service agencies, community resources and other members of the interdisciplinary team. Ability to work with members to promote positive behavioral change. Demonstrated strong organizational and time management skills. Able to work in a fast paced environment and multi task.
Required Schooling / Training
Who is the client company
- Concern about healthcare services.
- If you are interested in this position, send your resume to apply@kochdavis.com