Geek Squad Operations Agent

Where

Tallahassee, FL

What you'll be doing

This Position is a brand ambassador for the company. Candidate need to swap a motherboard or hook up a home theatre system blindfolded. Install an LCD in an SUV. quickly and accurately manage the inbound and outbound phone calls and successfully manage the escalation process with third party vendor and internal service centre repairs. Run the administrative functions within the company and manage department communication. Manage product shipping and receiving. Perform basic software repair/installation and light touch repair to product. Perform other duties as assigned.

What your background should be

1+ years retail or customer service experience. Need to knowledge about general electronics or computer repair. 1+ years experience diagnosing or repairing PCs or consumer electronics phone experience.

Required Schooling / Training

High school diploma or equivalent.

Who is the client company

This is an American multinational consumer electronics company
If you are interested in this position, send your resume to apply@kochdavis.com