Retention and Quality Specialist

Where

Miami, FL

What you'll be doing

Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships. Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions. Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.

What your background should be

Proficiency in all Microsoft office programs, including Word, PowerPoint, Excel, and Access. Ability to type 50-55 wpm. Capacity to maintain confidentiality.

Required Schooling / Training

High school diploma is required.

Who is the client company

Client company provides health insurance services
If you are interested in this position, send your resume to apply@kochdavis.com