Field Service Technician

Where

Boston, MA

What you'll be doing

Field based position responsible for customer support with a focus on preventative and corrective maintenance of laboratory instrumentation. The successful candidate must have the ability to utilize proven troubleshooting processes to diagnose and resolve technical issues on a variety of electromechanical instruments. The ability to manage service call scheduling, parts inventory and administrative responsibilities with minimal supervision is required. Additional responsibilities include customer relationship management, written documentation of service activities and effective interaction and communication with internal technical support personnel, manufacturing, and sales. The field service technician will also represent the company in a positive, professional manner in all dealings with company customers, both external and internal.

What your background should be

Minimum two to three years of field service experience is required. Must possess basic software skills and computer literacy. Ability to read, interpret and analyze schematics, assembly drawings and wiring diagrams. Good written and verbal communication skills, self motivated and an effective team player. Must possess a valid driving license. Familiarity with anatomical pathology instrumentation preferred.

Required Schooling / Training

Associate degree.

Who is the client company

A multinational biotechnology product development leading company that providing analytical and laboratory products and services.

If you are interested in this position, send your resume to apply@kochdavis.com