Operations Supervisor

What you'll be doing: Understand and provide leadership to achieve and communicate about safety goals and objectives. Work to remove unsafe conditions or situations from driving routes. Work with the sales team to identify and eliminate any unsafe conditions on new route or for new customers. Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards. Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program. Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees. Provide service to all customers that meet or exceeds customer expectations with regard to the entire customer experience. Understand missed pickup goals and meet or exceed expectations related to those goals. Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders. Interact with customers to solve and rectify any issues and improve the overall customer experience. Serve as a positive representative of the company to drive customer satisfaction and loyalty to the company. Perform other duties as assigned.

Required Schooling / Training: High school diploma or G.E.D. required. Bachelor degree in a business related field preferred.

Who is the client company: This is one of the second largest non-hazardous solid waste management companies in the United States.; If you are interested in this position, send your resume to apply@kochdavis.com