Warranty Representative
Where
- Houston, TX
What you'll be doing
- Evaluate claims and schedule subcontractors for completion. Conduct follow-up visits with the homeowner, after orientation, to assure customer satisfaction (i.e. 10 days, 30 days, 60 days, etc.). Conduct homeowner orientations, presentation and demonstration of features, explanation of limited warranty and maintenance responsibilities. Completion of QA prior to new home orientation. Maintain customer satisfaction of 97% or above. Hold subcontractors accountable for any substandard work and quality repairs. Actively participate in weekly team meetings, to assure weekly, monthly goals are met.
What your background should be
- Ability to represent the company in a positive, professional manner with good communication skills. Experience working in a community in a construction or residential home services capacity. Highly organized and detail oriented. Ability to manage multiple tasks efficiently. Proven provider of consistent and exceptional customer service.
Required Schooling / Training
- Not specified
Who is the client company
- This is one of America's premier homebuilders company.
- If you are interested in this position, send your resume to apply@kochdavis.com
