Receptionist

Where

Boston, MA

What you'll be doing

Proactively develop and maintain client relationships ensuring that expected service levels are achieved. Comply with all requirement of the client contract and meet or exceed Key performance indicator. Deliver an exceptional quality of service, as reflected by client feedback. Service delivery support the day to day delivery of services on site in accordance with all agreed policies, procedures and contract scope. Enhance the client experience by providing exceptional customer service. Manage sign in process for vendor and visitor with professionalism and hospitality. Provide high-level administrative support to employees and allowing way-finding and amenities within the building, neighbourhood amenities, and organizational information. Handle incoming and outgoing call including distribution of any message. Receive, inform and guide visitors including coordination with client employee. When applicable, maintain conference room booking schedules to maximize efficient use of space. Responsible for maintaining all contact list including supplier or contractor. Responsible for management, maintenance and upkeep of the front office or reception area. clean and presentable at all time. Track all badge that are distributed for both vendor and employee. Provide assistance in general administrative activity and any other duty as assigned by facilities management team including travel requests & booking arrangements.When applicable, assist with mail room and perform associated functions including management of mail service and courier contractors. Participate as a key team member in responses to emergency situation. Support delivery of site amenitie and program as directed including but not limited to reception, janitorial, mail and courier services, materials store, document management, copy services, and shipping programs. Coordinate and manage special request for workplace service that are outside of the routine service.

What your background should be

Good communication, organization and problem solving skills. Ability to adequately perform required job function including being able to lift, bend and move in such a way as to perform job tasks in a safe and approved manner. Ability to work independently with little supervision. Self-motivated, confident, energetic and flexible full or part time.

Required Schooling / Training

Not specified

Who is the client company

This is a professional services and investment management company specializing in real estate.

If you are interested in this position, send your resume to apply@kochdavis.com