Client Service Representative-ACC Medicine

What you'll be doing: Reports directly to the designated immediate manager for the specific practice or outpatient department. Responsible for scheduling patient appointments. Interviews patients to obtain appropriate demographic and financial information. Registers patients and performs other registration functions. Obtains necessary signatures and documentation from patients for billing and insurance purposes. Orders laboratory tests and other tests via the computer systems at the direction of the physicians. Performs end-of-day disposition and gathers appropriate statistical information relating to patients. Announces the arrival of patients and answers incoming telephone calls for the department or practice. Serves as a liaison between patients, nurses, physicians and others. Provides excellent customer services and greets patients entering the department or practice.

What your background should be: One-year experience with third party payers. Up to four years clerical or customer service experience preferred, ideally in a health care related industry. Computer experience for imputing data and reviewing patient demographic material. ICD-9 and CPT coding preferred. Completion of a standard medical terminology course would be helpful, but not required. Requires excellent decision making skills and initiative. Must be very detailed oriented. Possess excellent verbal communications skills in the English language. Basic arithmetic skills are necessary for cashiering. Data entry experience required. Ability to prioritize tasks and organize work flow. Must be able to handle stressful situations in a professional customer service related manner.

Who is the client company: Concern about hospital & health care services.; If you are interested in this position, send your resume to apply@kochdavis.com