Software Hardware Technician

What you'll be doing: Install, configure, test, maintain, monitor, and troubleshoot computer and related hardware and software, including peripheral equipment. Assist with identifying and implementing technology solutions for customers. Perform installs, moves, adds, and changes (IMAC) for hardware and software. Including completion of process documentation. Receive, respond and manage helpdesk tickets in a timely manner. Maintain record of daily communication, problems and remedial action taken, and installation activities. Work with all staff and vendors using verbal and written communication and interpersonal skills. Maintain good customer relationships and provides follow-up as needed. Participation in all phases of a project implementation.

What your background should be: The applicant should have experience in related field. Must have good communication skills. Ability in multitasking. Basic computer skills.

Who is the client company: This is a non-profit, multispecialty academic medical center, provides comprehensive health care.; If you are interested in this position, send your resume to apply@kochdavis.com