Call Center Representative
Where
- Lake Buena Vista, FL
What you'll be doing
- It is the duty of the Call Center Representative to response incoming calls from Cast and Guests, encompassing requests such as Resort inquiries, general theme park information, transfers, wake ups and company assistance. The Call Center Representative will be answerable for resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. The incumbent will answer inquiries by clarifying desired information; researching, locating, and providing information. This Call Center Representative will serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
What your background should be
- 6 months of experience
Required Schooling / Training
- High school degree
Who is the client company
- Deals with Cable television, publishing, films, music,
- If you are interested in this position, send your resume to apply@kochdavis.com
