Call Center Representative

Where

San Francisco, CA

What you'll be doing

The primary responsibility of our Call Center Representative is to provide world class customer service to our internal and external customers and business partners. Call Center Representative will serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. This individual will be expected for resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. In addition, the qualified candidate will fulfill requests by clarifying desired information; completing transactions; forwarding requests.

What your background should be

1-2 years of customer service experience

Required Schooling / Training

High school diploma

Who is the client company

Offers a comprehensive suite of solutions to help you better optimize your customer experience, from strategy development through execution.
If you are interested in this position, send your resume to apply@kochdavis.com