Field Service Manager
Where
- Oshkosh, WI
What you'll be doing
- The essential duty for the Field Service Manager is to determine customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications. It is the chargeability of the Field Service Manager ensure maximum customer satisfaction by producing technical support for all company products. The incumbent will provide feedback and data to appropriate departments to assist in the resolution of product issues. Also she/he will improve customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
What your background should be
- 7+ years of mechanical experience
Required Schooling / Training
- Bachelor's degree
Who is the client company
- Manufactures refuse collection vehicles, front and rear discharge concrete mixers, portable and stationary concrete batch plants, field service vehicles, and truck mounted cranes
- If you are interested in this position, send your resume to apply@kochdavis.com
