Bench Technician

Where

Strongsville, OH

What you'll be doing

The Bench Technician will perform general manual activities working under little or no supervision, perform one or more repetitive bench operations involving computer assembly and basic computer operation, handle stock to prepare for assembly and verification of computer and software functions, identify flaws or imperfections in a computer or software set up and perform material handling in a warehouse environment, also manages hardware vendor warranty work, create document issues with failing hardware and coordinate repairs or retirement of the computer systems. Update internal documentation records, logs and tracking information. Administer vendor claims against vendor warranties and manage to resolution for in house customer computers and computers at customer field locations across the United States. Support help desk team in resolving hardware and software customer issues to include troubleshooting computer hardware and using Benchmark testing software.

What your background should be

1 to 2 years experience using Microsoft Office suite of products, especially Excel and Word, working with operating system platforms (including Windows 7, XP and Vista) familiar with computers and basic computer terms. The technician must be able to understand and document a client needs. Excellent ability to work with people, foster a team attitude and nurture customers. Strong analytical and logic ability is needed. Solid organizational and administrative skills, strong communicator both written and spoken ability is required. Ability to work moderately without supervision, ability to lift 35 pounds is needed.

Required Schooling / Training

Associate Degree in Business or Computer Science.

Who is the client company

This client is a leading provider of IT staffing and recruitment, providing project, project to direct hire and direct hire service company.

If you are interested in this position, send your resume to apply@kochdavis.com