Field Support Representative

Where

Owings Mills, MD

What you'll be doing

Field Supports the daily operations including: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region logs and reports, the services during implementation and fills in for absences and vacations throughout the Management Services locations, as well as assists during start up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory. This position reports directly to the FSR Manager or the IAM, depending on marketplace personnel configuration. Major responsibilities such as assist new MS site implementation, assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures. Assist in the training of new and existing employees. Maintain accurate, complete and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor. Collect data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor. Perform other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations. Filing and labeling of documents and other materials for storage and retrieval. Shipping and Receiving, including the movement of boxes and or equipment. Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc. Perform other duties as required.

What your background should be

Candidate must have 6 to 12 months of related work experience. Require valid, violation-free driving license along with reliable transportation and minimum levels of auto insurance coverage per Company policy. Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment. Requires experience with postage meter and equipment.

Required Schooling / Training

High school diploma or GED preferred.

Who is the client company

This is a multinational imaging and electronics company that produces electronic products, primarily cameras and office equipment.

If you are interested in this position, send your resume to apply@kochdavis.com