Service Associate

Where

Midland, TX

What you'll be doing

The Service Associate provides excellent customer service to individuals needing companies financial services. Check cashing, balancing monies, reporting daily transactions, following security procedures, and performing other financial services duties. This job reports to a District Manager. The Service Associate will provide cash checks using established risk analysis (as defined in current training manuals and/or policies and procedures materials) avoiding return items as much as possible. Follow appropriate cash handling and inventory procedures. Learn to review, interpret and act upon reports combined income statements within five months of employment. Provide and market company services, check cashing, loans, utility and other bill payment transactions, money order sales, wire transfer services, postage stamp sales, and distribution of other financial service. Provide professional and courteous customer service at all times. Maintain, count, receive, balance and safeguard cash and other negotiable items according to established policies and procedures to ensure validation of center assets. Perform opening and closing procedures, preparing bank deposits or re-deposits, investigating and resolving report discrepancies, and verifying money in the cash drawer and safe. Follow security and safety policies and procedures in order to maintain a safe working environment, protects company assets and, most importantly, the employees. Perform other duties as assigned

What your background should be

Some retail/customer service experience preferred. Knowledge of basic math skills including addition, subtraction, multiplication and division in all unit measures using whole numbers, percentages, common fractions and decimals. Ability to exchange US currency in any denomination. Ability to work 10-12 hours in a confined work area without leaving the center. Formal lunch breaks are not provided and must be taken at most convenient time around the flow of business. Ability to travel to different locations as schedule demands.

Required Schooling / Training

Not Specified

Who is the client company

The company owns a chain of financial services outlets

If you are interested in this position, send your resume to apply@kochdavis.com