Administrative Supervisor

What you'll be doing: Promotes customer service by greeting the guests and providing them with a positive experience. Handles training of team associates on the company standard of operating policies, while also holding them accountable to the set standard performance expectations. Follows up on customer complaints in a timely manner. Monitors the daily reconciliation process of the tour reception and gifting activity so that all data entered is accurate. Generates monthly schedule for tour reception/gifting associates. Generates performance appraisals for direct reports. Supervises child care attendant and the kid club area. Reviews & approves associates time sheets bi-weekly. Performs basic accounting responsibilities of daily cash reconciliations and daily premium inventory validations. Monitors and disperses premium inventory weekly to the gifting agents. Prepares premium inventory orders for approval to senior leadership. Handles all mid month and end of month processing of cash reconciliations and premium inventory as required by the company SOP.

What your background should be: Minimum 2 years of supervisory experience is required. Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint). Strong interpersonal skills. Strong in oral and verbal communication skills.

Who is the client company: This is a leading provider of quality family vacations to exciting destinations.; If you are interested in this position, send your resume to apply@kochdavis.com