Assistant Customer Service Manager

Where

Phoenix, AZ

What you'll be doing

Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. Creating a store environment members want to work in and customer want to shop in. Operating a cash register and manning store customer service counter. Directing all operations on the front end of the grocery store. Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. Observing and enforcing all store rules and company policies. Helping to select and train new team members. Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. Ensuring compliance with all heath department and weights and measures department policies and requirements. Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). Ensuring company safety guidelines are being followed by all team members. Performs other duties as needed or assigned by management.

What your background should be

The applicant should have analytical skills; planning and organizational skills. Desire to take charge, direct the team towards the accomplishment of its goals. Excellent verbal and written communications skills. Desire to continuously learn and improve. Problem solving skills.

Required Schooling / Training

Not specified

Who is the client company

This is an American supermarket chain with stores.
If you are interested in this position, send your resume to apply@kochdavis.com