Assistant Store Manager

What you'll be doing: Communicates clearly, concisely and accurately in order to ensure effective store operations. Filters communication to the shift team as directed by the store manager. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of the company. Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Engages in conversation with customers to understand customer needs and the needs of the community in which the store is located. Maintains regular and consistent attendance and punctuality. Models a customer comes first attitude, delivers legendary customer service, and supervises partners to ensure that are delivering legendary customer service.

What your background should be: Progressively responsible retail experience two years. Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations. Ability to use discretion in providing direction to others. Effective oral communication skills. Knowledge of the retail environment. Strong interpersonal skills. Strong problem-solving skills. Team-building skills.

Who is the client company: This is an American coffee company and coffeehouse chain.; If you are interested in this position, send your resume to apply@kochdavis.com