Cafe Manager

Where

Roseville, MN

What you'll be doing

Manage and execute the daily operations of the cafe; execute e-planner to standard; customize, communicate, delegate, perform, and follow up on all tasks as the business demands. Drive sales by coaching and counseling cafe servers to deliver the four core service principles in the cafe: provide timely and friendly cafe service, upsell, maintain product presentation standards, and maintain cafe cleanliness. Deliver positive financial results through efficient execution of initiatives; use financial reports to identify additional sales, in-stock, and trend opportunities. Plan and assign work to optimize payroll budget. Understand and execute integrated store operations (ISO) standards. Coach and communicate with the cafe servers about all company products and services, enthusiastically model selling behavior, share technical knowledge, and provide recommendations about ways to connect companies customers with the right products. Ensure that product quality and cafe standards are executed and maintained; manage inventory levels, receiving, purchasing, waste control, and equipment maintenance and repair. Select, interview, and recommend the hiring of new cafe servers; oversee and monitor the new hire orientation and training process, ensuring a smooth acclimation to the store and bookselling culture in partnership with the store manager. Prepare and deliver performance reviews to cafe servers; coach and counsel them on performance issues and take appropriate corrective action in partnership with the store manager.

What your background should be

The candidate should have experience in related field. The manager must have good communication skills. Interpersonal skills. Basic knowledge in computer skills. Advanced in Microsoft Suits like Word, Excel, PowerPoint.

Required Schooling / Training

Not specified

Who is the client company

The largest retail bookseller in the United States and a leading retailer of content, digital media and educational products in the country.

If you are interested in this position, send your resume to apply@kochdavis.com