Call Center Administrator

Where

Pearl River, NY

What you'll be doing

The selected candidate will be accountable for serving customer interface for trouble calls at the customer's facility. The person will have to maintain and update reports, records, files and communication information. It is the duty of the Call Center Administrator to handle customer inquiries and identify priority issues. The position holder will have to document all call information according to the standard operating procedures. Call Center Administrator will have the duty to provide customers with service information and to resolve their complaints. Answer inquiries and questions, provide information troubleshoot problems and to take orders from clients; also the responsibilities for this post.

What your background should be

4 years of related experience

Required Schooling / Training

High school diploma

Who is the client company

Provides construction and technical services for public agencies and private sectors.

If you are interested in this position, send your resume to apply@kochdavis.com