Call Center Agent

Where

Wisconsin Dells, WI

What you'll be doing

Call Center Agent will exceed the related goals and objectives of the resort while displaying hospitality and professionalism at all times taking pride in representing the organization's Resort. Call Center Agent will identify, communicate, and monitor personal and department achievements and performance standards on a daily basis. The Call Center Agent will also take all reservations in accordance with the standard operating procedures and policies. It is the duty of the Call Center Agent to state, and explain clear and concise information with regards to room styles, rates, hours, seasonal activities, packages, and with answering any other inquiries the guest may have.

What your background should be

1 year of call center experience

Required Schooling / Training

High school diploma

Who is the client company

Offers guest rooms and suites, meeting and convention space, restaurants, and a number of recreational amenities including an indoor and outdoor waterpark, sand volleyball, and miniature golf.

If you are interested in this position, send your resume to apply@kochdavis.com