Call Center Associate

Where

Sleepy Hollow, NY

What you'll be doing

She/he will be answerable for updating management program with patient's diet information for all admissions and diet changes. The Call Center Associate will have to obtain patient's daily menu selections via telephone using menu management program. Call Center Associate's duties may include to maintain call center database by entering information and answers inquiries by clarifying desired information; researching, locating, and providing information. It is the duty of the person to fulfills request by completing transactions and forwarding requests. Moreover the person have to troubleshoot problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

What your background should be

1 year of experience

Required Schooling / Training

High school diploma/GED

Who is the client company

Deals with patient care.
If you are interested in this position, send your resume to apply@kochdavis.com