Call Center Representative is expected to resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. It is the responsibility of the ideal candidate to answer inquiries by clarifying desired information; researching, locating, and providing information. The person will maintain call center database by entering information. In addition, Call Center Representative will serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
What your background should be
1 year call center experience
Required Schooling / Training
College degree
Who is the client company
Offers upscale assortments of apparel, accessories, jewelry, beauty and decorative home products to the affluent consumer.
If you are interested in this position, send your resume to apply@kochdavis.com
