Call Center Representative (inbound)
Where
- Fremont, CA
What you'll be doing
- In this position, the successful applicant will answer to incoming calls from customers to support in answering product queries, facilitate orders, troubleshoot issues, provide information and supervise complaints regarding organization's products/services. The Call Center Representative will be chargeable for responding phones from customers professionally and answering to customer inquiries and complaints. It is the responsibility of the Call Center Representative to record details of comments, inquiries, complaints, and actions taken. Moreover, this individual will handle administration, communicating and coordinating with internal departments.
What your background should be
- 2+ years of phone based customer service experience
Required Schooling / Training
- AA degree
Who is the client company
- Provides with the flexibility of powering your ride via pedaling or the e-bike
- If you are interested in this position, send your resume to apply@kochdavis.com
