Center Manager
Where
- Santa Clara, CA
What you'll be doing
- Hiring of all team members and monitoring new hire orientation procedures. Training and evaluating the efficiency and productivity of team members by establishing performance standards and objectives. Conducting regular operations reviews and performance appraisals and making recommendations for wage increases and promotions, when applicable. Ensuring execution on all people related initiatives (i.e. bench planning, climate survey follow up). Initiating disciplinary procedures, as necessary, for team members, up to and including termination of employment. Ensuring compliance with standard operating procedures (SOP) as immediate supervisor of team member. Ensuring a positive customer experience. Ensuring the maintenance of fiscal reporting procedures within center, including accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policies. Monitoring and direct marketing activities within center to achieve pre established sales objectives including monthly marketing calendars, media advertising, specialized sales, in store signage, etc.
What your background should be
- 3+ years of related retail experience, including 1+ years of prior progressively responsible supervisory experience required. Advanced level of reading, writing and mathematical ability. Proven ability to lead, direct and supervise. Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel.
Required Schooling / Training
- Bachelor or equivalent degree required.
Who is the client company
- This is a global courier delivery services company.
- If you are interested in this position, send your resume to apply@kochdavis.com
