Claim Associate-ILR

What you'll be doing: Receive claims and ensure prompt routing to other claim handling teams. Support the mission and values of the company by providing good neighbor service throughout the claim handling process. The primary responsibilities of this position include: communicating with customers and associates over the telephone, mobile app, click-to-chat, and internet reporting. Gathering and documenting loss information. Working in a collaborative team environment to handle a large volume of claims and telephone calls. Using company claims systems and other technologies to perform job duties.

What your background should be: Ability to learn and apply claims policies and procedures. Ability to communicate clearly, professionally, and empathetically. Ability to maintain quality work product and professionalism, even when work volume is high. Ability to learn and utilize computer systems and other technologies. Critical competencies include, but are not limited to: customer focus, communication (oral and written), attention to detail, quality, computer skills, and adaptability.

Who is the client company: This is a group of insurance and financial services companies in the United States.; If you are interested in this position, send your resume to apply@kochdavis.com