Client Delivery Specialist

What you'll be doing: The client delivery specialist (CDS) shall complete tasks within the company service delivery process, typically with a focus on a specific area of that process: order receipt and management, candidate selection and on boarding, schedule management, time and expense management, associate management, and client reporting and data reconciliation. Own specific tasks and routinely works with either a client delivery professional or client delivery manager to deliver overall service to a client. The candidate will engage/contact candidate pool to confirm availability. Match candidate to open job orders or schedules. Coordinate order fulfillment flow to ensure timely and compliant starts. S/he will perform client specific candidate eligibility/compliance requirements, on boarding duties of new hires, and perform orientation & training of new hires. The incumbent will confirm daily/shift associate attendance and address associate absenteeism and tardiness. Coordinate weekly associate time capture, hiring manager approval, payroll/billing processing, reconciliation, and adjustments. Communicate, update, and maintain associate assignment changes. Compile data, scrub data, and create internal and client reporting. Address overall client and associate issue resolution as directed by CDM.

What your background should be: The ideal candidate should have 2 years of client support management/candidate relationships to drive high retention and satisfaction. S/he should have demonstrated communication and conflict resolution skills. The incumbent should have to attend daily shift/line meetings, as appropriate. The applicant should have good time manner and should be highly organized.

Who is the client company: This is a multinational human resource-consulting firm that provides recruitment and assessment, training and development, career management, outsourcing, and workforce consulting.; If you are interested in this position, send your resume to apply@kochdavis.com