Client Services Manager

What you'll be doing: Provides high level of proactive service to assigned clients to support client retention and to identify and assist with upsell opportunities. Develops and maintains existing client relationships within a specific geographic territory or as assigned. Collaborates with sales and wellness teams within corporate health & wellness, and other company departments to assist in the creation of client proposals and additional services. Updates client account information by updating databases and distributing to all parties. Works closely with internal teams to identify growth/upsell opportunities for existing clients, and present to client, as appropriate and in accordance with the sales process guidelines. Communicates on an established basis with targeted clients via phone calls, visit or other means of communication to ensure satisfaction with the service, quality and care received. Responsible for educating corporate clients on quality initiatives of the system that will benefit them and their employees. Improves internal company relationships with corporate clients to grow volume and build mutual relationships for continued health and wellness initiatives.

What your background should be: Minimum 2 years experience in corporate health or wellness, healthcare sales or healthcare client management. Proficient in MS word and excel. Valid NC or SC driving license is required. Requires excellent interpersonal skills to interact with all departments within the company, as well as the business community.

Who is the client company: This is a nonprofit hospital & healthcare services company.; If you are interested in this position, send your resume to apply@kochdavis.com