Customer Care Specialist

Where

St. Louis, MO

What you'll be doing

Must have a proven commitment to high quality customer service, along with strong verbal and written communication skills. Ability to thoroughly research and respond to written, verbal or social media inquiries, requests and problems. Has a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures.

What your background should be

Three to five years of customer service or related experience. Advanced knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures. Excellent telephone and interpersonal skills. Strong problem-solving and negotiation skills and ability to handle complex customer calls.

Required Schooling / Training

High school diploma or equivalent.

Who is the client company

The company provides financial services.

If you are interested in this position, send your resume to apply@kochdavis.com