Customer Operations Manager

Where

Dallas, TX

What you'll be doing

This role identifies weaknesses in the supply chain for each assigned account and implements optimal supply chains solutions for each program. This candidate build strong business relationships with the procurement community at each account and develops an in depth knowledge of the customer's procurement methodologies. This role is responsible for understanding the customer's end business markets, utilizing this knowledge to assist business forecasting and anticipate supply disruptions. This candidate align with the extended internal sales operations and field sales teams on account priorities and strategy. Responsible for increasing customer satisfaction by acting as a customer advocate within client company in support of supply chain scorecard metrics and initiatives.

What your background should be

Minimum 2 years of work experience. Motivated, self-starter, capable of multi-tasking, establishing priorities and working effectively within a cross functional team. Strong interpersonal and communication skills. Ability to establish strong relationships with key stakeholders critical to success, both internally and externally. Strong analytical skills with the ability to quickly ramp up on new tools and processes. Business planning, experience with SAP enterprise solutions and proficient with Microsoft Excel.

Required Schooling / Training

Bachelor's degree of business administration, economics, industrial engineering management, finance, supply chain management.

Who is the client company

This is an American electronics company that designs and makes semiconductors, which it sells to electronics designers and manufacturers globally.

If you are interested in this position, send your resume to apply@kochdavis.com