Customer service and sales representative

What you'll be doing: The candidate will responsible to engage in consultative conversations with customers in providing competitive, industry-leading life insurance and other financial products. S/he will respond to customer inquiries via multi-media factors to address a variety of customer inquiries which include but are not limited to notices of death, resolving billing problems, payments, and policy change requests. S/he will also handle customer inquiries in a manner consistent with compliance and regulatory requirements. The incumbent will review current insurance needs of customer and make recommendation on additional needs.

What your background should be: Experience in a call center or customer service based position is required, two years is preferred. Excellent pc, data entry, and word processing software skills. Customer service advocate with ability to detect unfulfilled needs. Strong service acumen with the ability to offer additional products that will fill the insurance needs of the customers. Strong and accurate business communication, verbal and written. Excellent listening skills. Ability to multitask efficiently. Ability to work a flexible schedule-including evenings, Saturdays, and some company holidays.

Who is the client company: This is a multinational human resource consulting company.; If you are interested in this position, send your resume to apply@kochdavis.com