Customer Service Associate

Where

Decatur, TX

What you'll be doing

Responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked. Will be assigned primarily to one zone on the sales floor, but may be required to work in other areas. Research and provide solutions to clients, ensuring a positive service experience. Use a customer focused, needs based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. Helping people manage the risks of everyday life, recover from the unexpected and realize their dreams. Proactive in problem solving. Pride in getting work done accurately and timely.Understand and respond appropriately to basic customer and employee inquiries.

What your background should be

Requires morning, afternoon and evening availability any day of the week. Ability to operate, demonstrate and explain merchandise in assigned area. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc). Ability to interpret price tag and UPC information. Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store. Physical ability to move large, bulky and/or heavy merchandise.

Required Schooling / Training

Not required

Who is the client company

The company provides retailer service such as home improvement and appliance stores.
If you are interested in this position, send your resume to apply@kochdavis.com